Fidelity Bank (Bahamas) Limited is seeking a highly organized and detailed-oriented Administrative Assistant to join our Branch Compliance Department. In this critical role, the successful candidate will support the team in ensuring adherence to regulatory guidelines and maintaining the integrity of customers’ records. If you are passionate about compliance and have a strong background in the financial services industry, we invite you to apply!
• The successful candidate will be responsible for comprehensive record keeping, accurately scanning and archiving relevant bank documents to customer’s files.
• Maintain proper storage of physical customer records and safeguard Fidelity Bank’s proprietary information.
• Prepare required letters and forms for existing customers, ensuring all documentation is complete and accurate.
• Responsible for the timely completion of UCO attestations for non-compliant accounts.
• Become knowledgeable and adhere to the Central Bank’s guidelines, Fidelity’s Financial Crime Policy, and guidelines related to Financial Crime Risk Management.
• Participate in the Bank’s referral programs and contribute to achieving the Bank’s overall objectives.
• Assist with special projects and additional duties as assigned.
• Serve as a backup for the Administrative Support Associate when needed.
Attention to Detail:
Ability to meticulously review and process documents, ensuring accuracy in scanning, archiving, and maintenance of customers’ records.
Regulatory Knowledge:
Understanding of relevant banking regulations, compliance policies, and the Central Bank’s guidelines. Familiarity with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations is a plus.
Analytical Thinking:
Ability to analyze information and identify discrepancies or compliance issues. This includes evaluating documents and data to ensure adherence to policies and regulations.
Organizational Skills:
Strong organizational abilities to manage multiple tasks, maintain orderly records, and prioritize responsibilities effectively in a fast-paced environment.
Team Collaboration:
Ability to work collaboratively within the Branch Compliance team and across departments, contributing to a cohesive work environment and supporting team objectives.
Problem-Solving Skills:
Strong problem-solving skills, with the ability to address issues as they arise, adapt to changing compliance requirements, and implement effective solutions.
Customer Service Orientation:
A focus on providing excellent service to both internal and external stakeholders, ensuring that compliance processes support overall customer satisfaction.
Time Management:
Effective time management skills to meet deadlines for document processing, compliance reporting, and other administrative tasks.
Ethical Judgement and Integrity:
Integrity and Ethical Judgment.
Continuous Learning and Career Development:
Commitment to ongoing professional development and staying current with industry trends, regulatory changes, and best practices in compliance.
• High school diploma or equivalent vocational training.
• Minimum of 5 years’ experience in the Financial Services Industry.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite programs.
• Ability to work independently in a self-motivated environment with minimal supervision.
• Strong multitasking abilities to manage multiple administrative tasks effectively.
All applications will be held in strict confidence.
Only short-listed candidates will be contacted.
Submit resume to Human Resources, careers@fidelitybahamas.com.
